Determine who should pay: A new consensus is needed on who should pay for extension, communication and information services for poor rural communities.
Ensure equitable access: New systems must deliver the right kind of information and extension advice in the right format for poor people, to ensure that existing inequities are not exacerbated.
Promote local content: It may be more useful to promote information sharing between local institutions than bring in new information from outside.
Strengthen existing policies and systems: Further work is needed to strengthen extension and communication policies, and new systems would seek to build on existing systems.
Build capacity: Capacity building is needed at all levels, to equip people with the new skills necessary to develop and manage new systems.
Use realistic technologies: The most effective systems use realistic technologies that enhance and add value to existing systems.
Build knowledge partnerships: New technologies provide enormous opportunities to build knowledge partnerships that cross national, ethnic and social boundaries.
