When there are conflicts in front of you, use this worksheet to assess the attitudes and behaviors for negotiation to succeed. Check the boxes for attitudes that you observe. And for attitudes you do not observe, what can be improved?
Helpful Attitudes and Behaviors |
Explanation |
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In most cases, your long-term relationship is worth more than your immediate issue. |
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You improve your arguments by paying careful attention to the challenges of your opponents. This promotes discipline and organization so that you will not miss key points. |
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People who want to continue conflicts can always find ways to do so. It is far more challenging to create opportunities for agreement. |
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You cannot settle conflicts in an uncomfortable setting, or where one side has a clear advantage. |
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The "other side" is a valued resource, and you use it to increase your information and to refine your arguments. |
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This increases the number and diversity of available options. |
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This helps you stay realistic, flexible, and ready to redefine arguments in revised terms. |
What Can Be Improved About Attitudes and Behaviors So That Negotiations Can Succeed? |