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Customer experience with farmers’ markets: what hashtags can reveal

What cat hashtags reveal

Social media networks are increasing in popularity and have been integrated into many aspects of daily life. Analysis of the ways in which individuals use social media is important for understanding social, cultural, and environmental issues. This study examines experiences of farmers’ market customers through their self-expression on social networks. Contributions to the Instagram social network based on the #farmersmarket hashtag were gathered on a single day, yielding 19,398 contributions created by 13,862 users. Six major linked hashtags were identified (#Organic, #Fresh, #Food, #Local, #Vegan, and #Healthy), providing key indicators of the characteristics of farmers’ markets that are valued by customers. Four customer segments were identified: Product Oriented, Emotional Oriented, Social Oriented, and Product-Social Oriented, with strong interconnections identified between these communities. The results of this study provide insights into consumer values and behaviors in the farmers’ market context and will be of practical use for future marketing and management.

Title of publication: International Food and Agribusiness Management Review
卷号: 21
期号: 6
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页数: 755-770
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作者: Ladislav Pilař
其他作家: Tereza Balcarová, Stanislav Rojík, Ivana Tichá, Jana Poláková
组 织: Czech University of Life Sciences Prague
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年份: 2018
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地理范围: 非洲, 安第斯共同体, 阿拉伯马格里布联盟 (AMU), 亚洲及太平洋, 加勒比共同体 (CARICOM), 非洲、加勒比和太平洋国家加勒比论坛 (CARIFORUM), 中部非洲经济及货币共同体 (CEMAC), 中美洲农业理事会 (CAC), Central American Integration System (SICA), 东部及南部非洲共同市场 (COMESA), 拉美和加勒比海国家共同体, 萨赫勒-撒哈拉国家共同体 (CEN-SAD), 阿拉伯经济统一理事会 (CAEU), East African Community (EAC), 中部非洲国家经济共同体 (ECCAS), 西非国家经济共同体 (ECOWAS), 经济合作组织 (ECO), 欧洲及中亚, 欧洲联盟, 北美洲, 政府间发展管理局 (IGAD), 内陆发展中国家, 拉丁美洲及加勒比, 最不发达国家, 低收入缺粮国, 近东及北非, 太平洋岛屿论坛 (PIF), 小岛屿发展中国家, 南亚区域合作协会 (SAARC), 南部非洲发展共同体 (SADC), 南方共同市场 (MERCOSUR)
类别: Газетная статья
内容语言: English
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