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The mandate of extension services, whether public or private, has always been rural human resources development with an aim to increase food production through the introduction of improved agricultural technology. The very survival of these human resources, both within the extension organization and among the clientele, however, is currently at stake due to the HIV/AIDS menace. Urgent and major efforts are needed by the extension services to prepare themselves for battle against the epidemic, to educate the farming population about the disease, and to develop new strategies, methodologies, materials, technology and equipment to serve the extension needs of thousands of [...]

The irrigation sector of development co-operation experiences considerable difficulty in delivering its services to water users on an efficient, sustainable and ecologically-sound basis. Investments have often failed to "pay off" as expected, and many newly constructed irrigation systems are under-utilized. In the first chapters, the background to the problem, definitions of the term "service", and the special features of non-commercial services are examined. Service analysis in complex organizational structures, and methods and instruments to identify and analyse the many and various services and service relationships are described. The analysis of governance modes for service provision is given in detail, and [...]