PROGRAMME IMPLEMENTATION REPORT 2006-07 WEBANNEX

Programme 5A: Oversight

Programme Entity 5AP02: Internal Audit, Inspection and Monitoring of the Organization's System of Internal Control and Financial Management

Major Output	Biennial Output	Title	Type	Status
001		Defined planned internal audit reviews as per the biennial work programme
	601	Headquarters audits	Provision of services to staff, departments and members	Completed
	602	Decentralised audits	Provision of services to staff, departments and members	Completed
	603	Special assignments and investigations	Provision of services to staff, departments and members	Completed
	604	New Local Audit Programme	Provision of services to staff, departments and members	Completed
002		Unplanned internal audit reviews and investigations in response to management requests and changing priorities
	604	Headquarters unplanned reviews	Provision of services to staff, departments and members	Completed
	605	Decentralised unplanned reviews	Provision of services to staff, departments and members	Completed
	606	Special assignments and investigations unplanned reviews	Provision of services to staff, departments and members	Completed
003		Provision of independent advice to senior management at headquarters and decentralized locations and participation in various committees and working groups
	607	Advice to management	Provision of services to staff, departments and members	Completed

Programme Entity 5AP03: Independent Evaluation

Major Output	Biennial Output	Title	Type	Status
001		Evaluations for Governing Bodies (Programmes and Strategies)
	601	Evaluations of Programmes and Strategies for the Governing Bodies (5)	Provision of services to staff, departments and members	Completed
	602	Support to Independent Evaluation Commissioned by the Members of FAO, including the IEE, Multilateral Desert Locust Evaluation etc. (4)	Provision of services to staff, departments and members	Completed
002		Field Programme Evaluation
	602	Revised Field Programme Evaluation Procedures	Provision of services to staff, departments and members	Completed
	603	Project Evaluation Reports (30)	Information products, systems, databases	Completed
	604	Country Programme Evaluations (2)	Provision of services to staff, departments and members	Completed
004		Evaluation Follow-up, Organizational Learning and Internal Studies
	601	Evaluation feedback - Support to Organizational planning and programming	Provision of services to staff, departments and members	Completed
	607	Evaluation Website	Provision of services to staff, departments and members	Completed
	608	Maintenance of Evaluation Summaries and Data Bank	Information products, systems, databases	Completed

Programme 5B: Programme and budget services

Programme Entity 5BP01: Support to results-based programme planning, budgeting, implementation monitoring and reporting

Major Output	Biennial Output	Title	Type	Status
002		Programme planning and budgeting
	601	Production of MTP document content.	Provision of services to staff, departments and members	Postponed
	602	Provision of Policy Framework for proposal development.	Provision of services to staff, departments and members	Completed
	603	Review and clearance of changes to the FAO programme structure.	Provision of services to staff, departments and members	Completed
	604	Training and on-going support to divisional planning.	Provision of services to staff, departments and members	Completed
	605	Review of programme prioritization and formulation in accordance with results based principals; revision based on Senior Management and Member feedback.	Provision of services to staff, departments and members	Postponed
	606	Programme entity and outputs database for Internet.	Information products, systems, databases	Completed
	607	Production of SPWB and PWB document content	Information products, systems, databases	Completed
	608	Servicing at least 4 Programme Committee Sessions and Joint Meeting sessions including production of documentation	Provision of services to staff, departments and members	Completed
	609	Providing support to the Council as regards Programme Committee and Joint Meeting matters	Provision of services to staff, departments and members	Completed
005		Implementation monitoring and reporting
	601	Issuance of annual institutional allotments	Provision of services to staff, departments and members	Completed
	602	Monitoring of expenditure against institutional allotments	Provision of services to staff, departments and members	Completed
	603	Central monitoring of: emerging programme and financial management priorities under the RP, under/over budgeted activities, support cost reimbursements, actual versus standard staff costs, and currency split	Provision of services to staff, departments and members	Completed
	604	Preparation of budgetary performance reports for Senior Management and Governing Bodies	Information products, systems, databases	Completed
	605	Preparation of support costs reports for Senior Management and Governing Bodies	Information products, systems, databases	Completed
	606	Central monitoring and development of: new or streamlined policies for emerging programmes financed by voluntary contributions, related financial management priorities and support costs	Provision of services to staff, departments and members	Completed
006		Methodological and financial support to individual auto-evaluations
	601	Support to Auto-evaluation in the non-technical and technical cooperation departments	Provision of services to staff, departments and members	Completed
	602	Regular reports and auto-evaluation summaries for the Programme Committee	Information products, systems, databases	Postponed
	603	Auto-evaluation guidelines and procedures updated for technical programmes, and adapted to non-technical programmes and PAIAs	Provision of services to staff, departments and members	Completed
	604	Annual progress reports and reviews	Provision of services to staff, departments and members	Postponed
	605	Auto-evaluation results placed on FAO website	Provision of services to staff, departments and members	Completed
007		Information Systems for Planning, Programming and Budgeting (PIRES)
	601	Enhancements/support for revised PWB 2006-07, MTP 2008-13 and PWB 2008-09	Provision of services to staff, departments and members	Completed
	602	Enhancements/support for distribution and revision of allotments 2006 and 2007	Provision of services to staff, departments and members	Completed
	603	Enhancements/support for workplanning, implementation monitoring and annual assessment	Provision of services to staff, departments and members	Postponed
	604	Enhancements/support for PIR 2004-05	Provision of services to staff, departments and members	Completed
	605	Enhancements/support for auto-evaluation	Provision of services to staff, departments and members	Postponed
008		JIU Liaison
	601	Comments of the Director-General on JIU reports	Provision of services to staff, departments and members	Completed
	602	Progress report on implementation of recommendations of past JIU reports	Provision of services to staff, departments and members	Postponed

Programme Entity 5BS02: Support to multi-disciplinary action

Major Output	Biennial Output	Title	Type	Status
001		Central Support to PAIAs
	601	Consolidated assessments for Management, based on annual progress reports from PAIA groups	Other	Completed
	602	Allotments to PAIA groups, based on approved level in PWB	Other	Completed

Programme 5C: Financial services

Programme Entity 5CP01: Central Accounting and Financial Reporting

Major Output	Biennial Output	Title	Type	Status
110		Accounting support to field and project offices
	601	Timely and complete imprest input/submission by FAOR Offices and Projects	Provision of services to staff, departments and members	Completed
	602	Financial Operation support to field offices	Provision of services to staff, departments and members	Completed
	603	Efficient operation of the Field Accounting System (FAS) and FAS software training	Provision of services to staff, departments and members	Completed
	605	Revise "Financial and Administrative Manual for FAO Representatives"	Information products, systems, databases	Postponed
120		Compliance with financial rules and regulations
	601	FAOR imprest return desk review	Provision of services to staff, departments and members	Completed
	602	Local Audit Program	Provision of services to staff, departments and members	Completed
130		Field Programme financial procedures: guidance, review and support
	601	Project agreement formulation assistance and support	Provision of services to staff, departments and members	Completed
140		Maintenance of and reporting on project accounts
	601	Project call for funds support.	Provision of services to staff, departments and members	Completed
	602	Maintain project data reference files and related information	Provision of services to staff, departments and members	Completed
150		Financial statement preparation for audit
	601	Financial Statements for external audit, Management Reports and Financial Analysis of the Organization including external donor reporting	Provision of services to staff, departments and members	Completed
160		Maintenance of accounts of the Organization
	601	Maintain accounts of the Organization including relevant accounting records and General ledgers	Provision of services to staff, departments and members	Completed
	602	Clearing account reconciliation and monitoring	Provision of services to staff, departments and members	Completed
170		Maintenance of functional aspects of financial systems
	601	Manage Financial, Budget, Project and Cost Accounting Systems of the Organization	Provision of services to staff, departments and members	Completed
	602	ORACLE Financials Upgrade	Provision of services to staff, departments and members	Completed
	603	PDRF Project	Provision of services to staff, departments and members	Completed

Programme Entity 5CP02: Financial Operations and Systems

Major Output	Biennial Output	Title	Type	Status
110		Management and execution of all organizational payments
	601	Invoice Processing	Provision of services to staff, departments and members	Completed
	602	Payment Processing	Provision of services to staff, departments and members	Completed
	603	Overview of Field Paying Agent Instructions	Provision of services to staff, departments and members	Completed
	604	Maintain vendor bank records	Provision of services to staff, departments and members	Completed
120		Management of external receivables and Member Country contributions
	601	Manage Member Nation Receivables	Provision of services to staff, departments and members	Completed
	602	Manage Other Receivables	Provision of services to staff, departments and members	Completed
130		Management of staff receivables
	601	Manage Staff Receivables	Provision of services to staff, departments and members	Completed
140		Cash receipts and disbursements
	601	Process Cash Receipts and Disbursements	Provision of services to staff, departments and members	Completed
150		Salary and entitlement calculation, verification and disbursements
	601	Process Payroll	Provision of services to staff, departments and members	Completed
	602	Distribution of Payslips and Issue of Payment Instructions	Provision of services to staff, departments and members	Completed
	603	Maintain Payroll Payment Instructions	Provision of services to staff, departments and members	Completed
	604	Staff servicing	Provision of services to staff, departments and members	Completed
160		Management and co-ordination of financial systems configuration, access, testing and other system related activities
	601	Manage System Change Request Process and functional testing	Provision of services to staff, departments and members	Completed
	602	Maintain System Configuration Documentation	Provision of services to staff, departments and members	Completed
	603	Control of Access to the Financial Systems	Provision of services to staff, departments and members	Completed
	604	Interface and Systems Assurance Monitoring	Provision of services to staff, departments and members	Completed
	605	Chart of Accounts Maintenance	Provision of services to staff, departments and members	Completed
170		Coordination of responses to Internal and External Audit Reports and Management Letters
	601	Coordinate and Draft Responses to Internal and External Audit Reports and Management Letters	Information products, systems, databases	Completed
180		Maintenance and communication of policies and procedures
	601	Maintain and Communicate Authoritative Policy and Procedures Statements	Provision of services to staff, departments and members	Completed

Programme Entity 5CP03: Treasury Operations

Major Output	Biennial Output	Title	Type	Status
110		Cash and currency management
	601	Cash and Currency Management	Provision of services to staff, departments and members	Completed
	602	Developing a Centralized Banking Database	Other	Postponed
	603	Implementation of Regional Banking Strategy for non-HQ accounts	Provision of services to staff, departments and members	Postponed
	604	Review Corporate and Retail Banking Needs	Provision of services to staff, departments and members	Completed
120		Investment management
	601	Investments and Portfolio Management	Provision of services to staff, departments and members	Completed

Programme 5D: Human resources management and staff welfare

Programme Entity 5DP01: Health and Medical Services

Major Output	Biennial Output	Title	Type	Contributing Divisions (Lead Division in bold)	Status
100		Provision of Health and Medical Services
	601	Provision of health services	Provision of services to staff, departments and members	AFD	Completed
	602	FAO implementation of UNMS avian human influenza contingency plan	Other	AFD	Completed

Programme Entity 5DP02: Human Resources Legal Services

Major Output	Biennial Output	Title	Type	Status
100		Administration of the Appeals Procedure
	602	membership of appeals committee	Other	Completed
200		Advice in employment law
300		Administration of the Disciplinary Procedure

Programme Entity 5DP03: Human Resources Policy, Planning and Inter-Agency Activities

Major Output	Biennial Output	Title	Type	Status
100		Human Resources Planning
	601	Developing systems to support human resources (workforce) planning, both from a demand and supply viewpoint through continuing work on the Human Resources Management System (HRMS) project	Provision of services to staff, departments and members	Postponed
	602	Maintain the existing PERSYS system and reference tables to ensure its proper operation during the period of development of the new HRMS	Provision of services to staff, departments and members	Completed
200		Support to System Processes and Administrative Activities
	601	Provide support to UN system processes and special projects, in particular, to participate (in consultation with the FAO WGPRA) in the development and approval process through ACPAQ and ICSC of the place-to-place cost-of-living survey conducted in Rome in October 2004 and to ensure the timely implementation of the survey result	Provision of services to staff, departments and members	Completed
	602	Provide support to UN system processes and special projects, in particular, to participate (in consultation with the LSSC with representation of the administrations and staff of the three Rome-based agencies) in the development and approval process through ICSC and FAO Council of the general service salary survey conducted in Rome in November 2004 and to ensure the timely implementation of the survey result	Provision of services to staff, departments and members	Completed
300		Policy Formulation and Administrative Manual Development
400		UN Common System Activities

Programme Entity 5DP04: Organizational Development and Staffing

Major Output	Biennial Output	Title	Type	Status
100		Professional Recruitment
	601	Monitor outcome of recruitment missions	Provision of services to staff, departments and members	Completed
200		General Service Recruitment and Staffing
	602	Complete GS review	Provision of services to staff, departments and members	Completed
	603	Provide advice and guidance on good recruitment practices (on interview practices)	Provision of services to staff, departments and members	Postponed
	604	Pro-active recruitment - update distribution lists for VAs for targeted countries	Provision of services to staff, departments and members	Completed
300		Organization structures and Post Management
	604	Develop set of core post descriptions for smoother implementation of Oracle HRMS	Provision of services to staff, departments and members	Postponed

Programme Entity 5DP05: Staff Development and Learning Services

Major Output	Biennial Output	Title	Type	Status
100		Development and delivery of staff development and learning programmes
	100	Office of Chief, AFHO	Other	Completed
	310	Professional and Technical Training	Provision of services to staff, departments and members	Completed
	320	Language and Communications Training	Provision of services to staff, departments and members	Completed
	330	Management and Supervisory Training	Provision of services to staff, departments and members	Completed
	340	Redeployment and Other Training	Provision of services to staff, departments and members	Modified
	601	Development of Integrated Competency Framework including core, managerial and professional competencies	Other	Completed
	602	Development and delivery of targeted development programmes in support of the integrated competency framework: i.) Management Development Centre and Learning Programme, ii.) Technical/Professional Development Programme and iii.) General Service Development Programme	Provision of services to staff, departments and members	Modified
	603	Establishment of a professional certification programme in facilitation to support an in-house corps of facilitators providing facilitation services at organized meetings and events	Provision of services to staff, departments and members	Completed
	604	Continued development and delivery of Field Programme development learning opportunities to staff in the decentralized offices e.g., Project Cycle Overview Course (PCOC) and relevant modules that address the issues of cost-effectiveness and efficiency gains in the operation and implementation of the field programme	Provision of services to staff, departments and members	Completed
	605	Development and delivery of a tailored, role-based training programme for staff across the Organization in the pre/during/post release phases of the HRMS system	Provision of services to staff, departments and members	Modified
200		Competency and skill assessment and testing

Programme Entity 5DP06: Provision of Social Security Services

Major Output	Biennial Output	Title	Type	Status
100		Life and medical insurance
	601	Putting up the medical insurance contracts for international tendering to ensure that the Organization and its staff are obtaining value for money for the contracted services.	Provision of services to staff, departments and members	Completed
200		Pension matters
	601	Developing new systems and tools, including self-service functions, in collaboration with the Secretariat of the Pension Fund to reduce the time delay to 32 days in processing participants' requests while reducing associated costs.	Provision of services to staff, departments and members	Completed
300		Staff Compensation Plan
	601	Implementing revised policies governing eligibility and applicability of the staff compensation in cases of service-incurred incidents.	Provision of services to staff, departments and members	Completed
	602	Enhancing the process of case-review and decision-making on recognition of service-incurred incidents through introduction of new computer tool to ensure that only genuine cases/treatments are granted the appropriate benefit in a timely fashion.	Provision of services to staff, departments and members	Postponed

Programme 5E: Procurement

Programme Entity 5EP01: Procurement

Major Output	Biennial Output	Title	Type	Contributing Divisions (Lead Division in bold)	Status
110		Purchasing units
	601	Purchasing units	Provision of services to staff, departments and members	AFS	Completed
120		Contracts units
	602	Contracts units	Provision of services to staff, departments and members	AFS	Completed
130		Processing and control unit
	603	Processing and control unit	Provision of services to staff, departments and members	AFS	Completed

Programme 5F: Management of premises

Programme Entity 5FP01: Provision of Central Records Services

Major Output	Biennial Output	Title	Type	Contributing Divisions (Lead Division in bold)	Status
110		Records management and archives
	601	Records management and archives	Provision of services to staff, departments and members	AFS	Completed
120		Mail, Pouch and Document Distribution
	602	Mail, Pouch and Document Distribution	Provision of services to staff, departments and members	AFS	Completed

Programme Entity 5FP02: Facilities Management Services

Major Output	Biennial Output	Title	Type	Contributing Divisions (Lead Division in bold)	Status
110		Housekeeping services
	601	Housekeeping services	Provision of services to staff, departments and members	AFS	Completed
120		Facilities maintenance
	602	Facilities maintenance	Provision of services to staff, departments and members	AFS	Completed
130		Facilities projects
	603	Facilities projects	Provision of services to staff, departments and members	AFS	Completed
140		Utilities and supplies
	604	Utilities and supplies	Provision of services to staff, departments and members	AFS	Completed
150		Work safety and security
	605	Work safety and security	Provision of services to staff, departments and members	AFS	Completed

Programme 5G: Meetings and language services and protocol

Programme Entity 5GP01: Official Correspondence

Major Output	Biennial Output	Title	Type	Status
001		Management of all Official Correspondence, including that of the Director General's office
	601	Production of meeting-related correspondence	Provision of services to staff, departments and members	Completed
	602	Production of correspondence for the signature of the Director general	Provision of services to staff, departments and members	Completed
	603	Stipulation of Host Country Agreements with FAO Members hosting sessions, consultations and workshops	Provision of services to staff, departments and members	Completed
	604	Maintenance of the directory of official channels of communication and development of web platforms for electronic despatch of meeting-related correspondence	Provision of services to staff, departments and members	Completed
003		Management of a documentation and reference database for Intergovernmental Organizations and processing of correspondence related to external meetings
	601	Maintaining and updating of the IGO database and processing of correspondence related to external meetings	Provision of services to staff, departments and members	Completed

Programme Entity 5GP02: Programming of meetings at Headquarters and in the Field

Major Output	Biennial Output	Title	Type	Status
001		Programming and planning of FAO meetings at headquarters and in the field and of the related meeting documentation
	601	Management , monitoring of meeting schedule of FAO conferences, sessions and training activities (through the Session Programming Form system) and production of daily, weekly and monthly schedules	Provision of services to staff, departments and members	Completed
	602	Management of document workflow (through the e-DPR)	Provision of services to staff, departments and members	Completed
	603	Support and maintenance of Information Systems related to meetings and document workflow (e-DPR, SPF, Meeting rooms, Registration)	Provision of services to staff, departments and members	Completed
	604	Management of and support to the registration of delegates attending meetings at Headquarters	Provision of services to staff, departments and members	Completed
002		Coordination and supervision of facilities for meeting at headquarters and provision of support to non-FAO meetings held on FAO premises
	601	Servicing of non-FAO meetings organized on FAO premises (coordination, financial management and delegates' registration)	Provision of services to staff, departments and members	Completed
	602	Booking of meeting rooms and offices and supervision of furnishing and set up of meeting rooms and offices	Provision of services to staff, departments and members	Completed
	603	Management of contracts for temporary staff providing support to meetings	Provision of services to staff, departments and members	Completed

Programme Entity 5GP03: Provision and monitoring of FAO language services

Major Output	Biennial Output	Title	Type	Status
001		Terminology and language support services
	601	Preparation, management and dissemination of language resources (glossaries, FAOTERM database, Names of Countries database)	Provision of services to staff, departments and members	Completed
	602	Preparation and maintenance of translation memories and multilingual document corpora for pre-processing of documentation, and test and implementation of information technology tools in support of multilingualism	Provision of services to staff, departments and members	Completed
	603	Liaison with UN System, other intergovernmental organizations, universities and civil society with regards to the implementation of language technology, services and training	Provision of services to staff, departments and members	Completed
002		Translation services for meeting documentation, selected major publications and other non-meeting documentation
	601	Coordination, administrative and cost-efficient financial management of FAO translation services and monitoring of timely delivery and completeness of documents across languages	Provision of services to staff, departments and members	Completed
003		Interpretation services at headquarters and in the field
	601	Coordination, administrative and cost-efficient financial management and quality control of FAO interpretation services	Provision of services to staff, departments and members	Completed
	602	Management of contracts for temporary external interpretation staff	Provision of services to staff, departments and members	Completed
004		Printing services for meeting documentation, selected major publications and other non-meeting documentation
	601	Coordination, administrative and cost-efficient financial management and quality control of FAO internal printing services	Provision of services to staff, departments and members	Completed
	602	Test and implementation of digital printing technologies for on-demand printing	Other	Completed

Programme Entity 5GP04: Protocol Services and Liaison with Permanent Representatives

Major Output	Biennial Output	Title	Type	Status
001		Provision and monitoring of protocol services to Permanent Representations and meetings of Members, and maintenance of a Ministerial database
	601	Ensuring Protocol services pertaining to official visits and management of high level courtesy correspondence	Provision of services to staff, departments and members	Completed
	602	Management of all aspects of the Presentations to Permanent Representatives and provision of briefings to newly appointed Permanent Representatives and FAO Representatives	Provision of services to staff, departments and members	Completed
	603	Improvement of the updating and information management of Ministerial List and on-line list of Permanent Representatives accredited to FAO	Provision of services to staff, departments and members	Completed
002		Issuance and renewal of UN Laissez-Passer, identity cards and visas
	601	Processing of documents for travel and identification for all staff members in FAO, WFP and UNOPS	Provision of services to staff, departments and members	Completed
	602	Liaison and administrative assistance for the 28 Independent Permanent Representatives and for FAO, WFP and UNOPS staff with regards to privileges and immunities	Provision of services to staff, departments and members	Completed
003		Meetings of Regional Groups
	601	Organization of and provision of support to the Meetings of Regional Groups	Provision of services to staff, departments and members	Completed

Programme 5H: Shared services

Programme Entity 5HP01: Provision of Management Support Services

Major Output	Biennial Output	Title	Type	Status
100		Management of the MSS
	601	Manage the operational branches of the MSS	Provision of services to staff, departments and members	Completed
	602	Maintenance of MSS Registry	Provision of services to staff, departments and members	Completed
	603	Support to the ADG/AF on substantial issues	Provision of services to staff, departments and members	Completed
	604	Responsible for administration of Intranet content	Provision of services to staff, departments and members	Completed
	605	Responsible for administration of the Duty Officer Scheme; administration of forms; overall LMS administration	Provision of services to staff, departments and members	Completed
	606	Implementation of SSC Budapest	Other	Completed
200		Provision of Personnel Services
	601	Provision of Personnel Services	Provision of services to staff, departments and members	Completed
	602	Provides information, advice and guidance to departments and FAO staff concerning rules, regulations and established procedures in all personnel administration matters	Provision of services to staff, departments and members	Completed
	603	Set remuneration levels for initial appointment of consultants, SSAs and RLAs	Provision of services to staff, departments and members	Completed
300		Provision of financial services
	601	Financial Support group provides online internet assistance to divisional budget holders and transaction initiators	Provision of services to staff, departments and members	Completed
	603	Provides journal processing; secondment processing; Letters of Agreement and Overtime processing	Provision of services to staff, departments and members	Completed
400		Provision of travel services
	601	MSS travel group provides travel operations support for the whole of Organization, including travel systems administration and shipping and insurance operations	Provision of services to staff, departments and members	Completed
500		Provision of Training Courses
	602	Provides training courses - the MSS will focus its efforts on providing limited training to budget holders through budget holder courses and PBR training courses	Provision of services to staff, departments and members	Completed